Flight Review: London Heathrow to Bangkok in EVA Business Class

Flight Info:

EVA Air 68

LHR-BKK

27 JUN 2015

21:35 — 15:05+1 (11h30m)

B777-300ER

Seat: 1K

Background

I have got enough miles in my A3 account and decided to redeem a one-way business class ticket from London to Hong Kong for my summer holidays home. Originally I was booked on Asiana through Seoul but I cancelled that ticket when the Middle-Eastern Flu broke out in Korea and booked myself on the EVA Air service to Bangkok with a connection on Thai to Hong Kong. This part covers the EVA sector.

Boarding

Priority boarding was given to Business Class passengers and Star Gold members. I boarded through L1 and immediately found my seat 1K.

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Was first offered packeted towel and newspaper. Weirdly I think I was offered USA Today.
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PTV playing symphonic music at this point.
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PDB: Orange Juice
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Rimowa Amenity Kit
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Boarding finished very quickly. A short taxi ensued and then to runway.

Take-off

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Two windows and not quite getting the sunset.

Supper

Starter: Octopus Salad and Avocado Mousse

Main Course:

  • Pan Fried Beef Fillet Served with Foie Gras Butter, served with mixed vegetables and roasted new potato
  • Pan Fried Sea Bream with Sweet Chilli and Coriander Sauce, served with mixed vegetables and crab cake
  • Roasted Stuffed Chicken with Prawn in Teriyaki Sauce, served with mixed vegetables and egg fried rice

Dessert:

  • Cheese
  • Fruit
  • Ice Cream or Cheese Cake

Coffee / Tea

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FAs come and lay the table, no post-take-off drinks

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Starter: I don’t really like it, it’s quite sour.
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The bread is quite good – loved the garlic bread!
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Asked for a second helping of breads to make up for the not very good starter.
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Main course: one of the best mains I have had on a plane. Except the portion is quite small and would have preferred the rain in a bowl. Another point to add is that they do not refrigerate champagne prior to take off, so the champagne is served warm!
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Dessert trio.
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Ice cream: was so frozen that I have to wait for 15 mins before I could start eating!
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Baileys and Lemon Tea: quite a good end to the uninspiring supper service.
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Set up my bed: quite comfy. Problem is that the cabin is quite warm and the duvet is quite thick. Too cold without the duvet and too warm with the duvet.
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Over Central Europe after Supper Service.
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Got only around 4 hours of sleep and woke up a bit hungry. FAs were keen to offer snacks.

Snack:

  • Pork Belly Burger
  • Roasted Duck Breast Noodle Soup
  • Instant Noodle
  • Hot Chocolate and Cookies
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The duck is not quite cooked yet… But good news! Champagne now served chilled!
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The cabin is now dark though it is already bright outside.
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Star ceilings.

Got 2 more hours of sleep. The cabin lights were turned on 2 hours before landing for refreshments.

Refreshment

Wake up drink:

  • 100% Nature Carrot Juice
  • Orange Juice / Apple Juice / Tomato Juice
  • Coffee / Tea

Chinese Style

  • Chinese Plain Porridge
  • Traditional Delicatessens
  • Stuffed Bean Curd with Prawn
  • Pan Fried Egg Cake
  • Fruit

Western Style

  • Fruit
  • Bread
  • Cereal / Yoghurt
  • Ham and Spinach Frittata with Hollandaise Sauce OR Banana Brioche with Berry Compote
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You can’t really go wrong with fruits!
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The Chinese option is not available so I went for the Banana cake, did not really like it though. Looks better than it tastes.

The Seat

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The design is reverse herringbone. Same as CX and AA. Privacy is very good and have a lot of shortage spaces!
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Having two windows to yourself is quite a novelty.
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PTV is big but the IFE system is very dated. The movie selection is very limited, both Western and Asian options. EVA really really needs to work on the IFE offering. I was very bored by this time of the flight.
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Reading light, plug, and IFE control.
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Seat control: quite easy to operate.
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Noise cancelling headset – functions very well.

Arrival

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Sweets and pre-arrival champagne.
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Japanese Green Tea. The drink list is quite extensive.

Verdict

The flight was okay. I did not particularly enjoy the food nor the IFE. The wine list was extensive but uninspiring, especially when I figured out the champagne could not be served chilled until well into the flight – what a disappointment! The bed was comfortable on its own right but the cabin temperature and the duvet make it very difficult to negotiate a better sleeping experience.

Would it have been a better experience than flying Asiana? I doubt it now. Everything looks luxurious on this flight, but in all honesty, EVA has a lot to work on.

Cabin attendants were very friendly and attentive. However, I was disappointed by the fact that I was only addressed by name when the purser welcomed me, and the rest was more like a robotic service.

I would recommend EVA Air if it is the cheapest option available. But if it is not, perhaps you would be better off with someone else.

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