NH812 (sold as UA7988)
11 JUL 2015
0940-1510 (4h 30m)
Seat 22A (Exit Row)
B767-300 (Old configuration)
The summer trip this year is to Yellowstone and Hawaii. Needing several domestic US sectors, I elected to fly with United Airlines (not the best choice, I know, but it could be worse, e.g. not flying at all). But I was determined to NOT fly the direct HKG-SFO flight. So I chose the ANA segment to NRT, to connect to UA138 to DEN, and then to SLC. This report covers the first segment.
Headed for Business Class check-in because of Star Alliance Gold status. It took quite a while to check in 4 of us with 3 segments each and especially to check the visa because we are USA-bound.
Please forgive the lack of lounge review. Time does not allow for eating and properly taking pictures. Was rushing because of the morning departure.
Pre lunch cocktail service: went for coke. Was watching Mamma Mia on the PTV. IFE really dated and choices were very limited. But this golden oldie was definitely worth the re-watch.
View from my seat:
Lunch: You cannot go too wrong with ANA. The wine was good, the meal was very good, in good portion too. I enjoyed the food.
Because of the typhoon over Taipei area, the plane took a quite unusual route today
Legroom shoot: definitely appreciated the bulkhead seat
Outer Bay Disembarkation – was not new – was on this flight 4 years ago, was at the same outer bay.
Verdict and Conclusion
Lunch: was very good. Especially liked the portion size. The rice is a bit soggy as I recalled, but other than that, cannot complain.
Seat: was good. Comfortable and bulkhead is already good for me. Very dated though. But I prefer this to the newer seats because of the recline.
Service: was very good. Typical Japanese attentive service. Language barrier was not an issue.
IFE: was not good. Very dated, most limited collection I have seen. Mamma Mia was definitely appreciated.
Overall: was good. A very solid soft product combined with a good hard product. Can definitely be improved, but miles ahead of what I am about to experience with United. So, a good start.