Cathay Pacific Premium Economy to Tokyo Haneda

Flight Information

CX542

HKG-HND

22 DEC 2015

1620 – 2105 (Scheduled)

1637 – 2049 (Actual, flight time = 3 hours 12 minutes)

Boeing 747-400 (B-HKT)

Seat 31A

Check in

As Silver Marco Polo Member, I headed straight for the Business Class Check in Counter, knowing fully well that had I checked in in the Premium Economy counters, I would have been over and done with in less time, but man got to do what man’s got to do.

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Gate

Gate 69 today, a bit of a walk, but all worth it to see my ride today – Queen of the Sky, one of the three remaining 747s with Cathay

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View from my window

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We pushed back surprisingly on time despite a full flight (load in PEY is quite good, with only 2 empty seats, but a full Business Class I think)

Safety demonstration featuring the First Class Cabin

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Take off roll

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IFE: very big PTV and certainly liked the touch screen function. But the touch screen seems to be a bit faulty perhaps because of the age of the aircraft.

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Legroom Shot – very good indeed (looks slightly limited only because I am very tall)

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And the drink cart mysteriously appears! Haven’t seen the drink cart for ages so I am happily surprised. I took a sparkling water while my neighbour enjoyed his whisky on rocks.

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Another shot of the wing

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Asked for a Gin and Tonic. The ISM definitely overdid on the Gin.

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Sunset views – absolutely gorgeous

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Dinner tonight – pork with rice. Slightly disappointed with the lack of proper dessert  and the taste of the entree is somewhat disappointing, too. This is the same tray served in Economy Class – really disappointing. Asked for Apple Juice and the Flight Attendant initially gave me Orange Juice … What the hell?! And plastic cutlery for Premium Economy?! Definitely did not feel the “Premium” in Economy!

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Milk Tea post-dinner

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Flight Path

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Noise Cancelling Headphones

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Green Tea after dinner

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Shot of PTV when front seat is reclined

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Approaching Haneda

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Change for Good envelopes handed out and collected

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View of Tokyo Bay prior to landing

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And finally, advertisement of Cathay from the Monorail station:

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Verdict and Conclusion

This is my second time reviewing Cathay’s short-haul Premium Economy product and I find their service and product quite consistent. The problem I have is that the service on short-haul Premium Economy is inconsistent with its long-haul counterparts, no pre-take off champagnes, no pillows, no blankets, no menus, no metal cutlery, etc. I think those things should be provided to really justify the 50%+ mark up of the price from the Economy Class.

Dinner: was not so good. The lack of menu, metal cutlery and a proper dessert is a major problem. If marketed “Premium Economy” I would expect to have something better and different than Economy. The entree itself does not taste good, that’s another.

Seat: was excellent. Probably the only reason why I flew Premium Economy over Economy – the best in the industry I think. Very comfortable. Very tempted to give a less good grade this time, though – the lack of pillow and blanket is a real problem, though was offered the Economy one when requested.

Service: was good. Above average from what you get on Cathay, but it took two requests and 25 minutes to get a hot green tea. Not good enough, eh?

IFE: was very good. The screen is a bit faulty, but that’s all about the complaint.

“Good” – Definitely not “Premium” in terms of soft products, but the seat itself salvages all the other mischief. But going forward, I think Cathay needs to remember, it is all the small things (e.g. metal cutlery) that make all the difference.

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