Air Canada’s Maple Leaf Lounge, LHR

On the other end of the corridor from SQ’s SKL is AC’s MLL – the third of the four lounges sampled in this lounge-hopping adventure. The MLL is, however, a poor show – the food and the facilities; though, if you want peace and quiet, there were no more than 15 people in the lounge when I visited.

IMG_1499

When I handed my SQ’s Business Boarding Pass, the lounge jargon asked me, with a surprised face, why I did not go to the SKL just across the hall, and offered to direct me there.

Little did she know I just came from the SKL – having sampled the shower in the United Club (which was really really satisfying), I opted to shower in the MLL this time – and this was an utter disappointment.

THE SHOWER: In one word – terrible. The MLL has two shower suites.

IMG_1500

The sign so that people know the shower suite is occupied

IMG_1501

Some pictures – the good bits

IMG_1502

IMG_1504

The less good bits – these bottles were broken making it almost impossible to retrieve any shampoo or shower gel

IMG_1508

The worst bits – these switches were completely broken, and with no signage signifying how to use them, it was chaotic… The water was lukewarm at best and it was very cold outside…

IMG_1511

THE FOOD – In one word – “depressing“. Well at least if you aim to fill yourself up with carbohydrates, this lounge has a plentiful variety of carbohydrates!

Carrot pieces – really?

IMG_1518

Mac’n’Cheese – slightly better?

IMG_1519

Mash Potato

IMG_1520

BBQ Chicken

IMG_1521

Salad Bar

IMG_1522

Desserts – Marshmallow is a very good shout

IMG_1523

IMG_1524

THE BAR/ THE DRINKS: There is a full-service bar with no one manning it… Pretty common offerings, with champagne available.

The good bits – a very professional coffee machine, which is better than the other lounges in the building

IMG_1512

Innovative water machine – something that some may find interesting. I believe the same machine was featured in the Star Alliance Lounge in Terminal 1.

IMG_1513

Non-alcoholic drinks – pretty standard

IMG_1515

The Bar – empty as hell

IMG_1516

Ah, finally found someone to get a bottle of champagne out from the fridge

IMG_1530

Druart Brut was featured.

IMG_1532

I like the colour of it and it tastes well, too

IMG_1534

SEATING: Perhaps the best thing about this lounge, very spacious, definitely not crowded and offers good privacy

The dining area

IMG_1526

More seating area

IMG_1528

AC’s 787

IMG_1529

Eligibility: 

Star Alliance Gold member + 1 guest; International Business and First passengers

Verdict: Improvements Needed

The lounge is the poorest among the Star Alliance lounges, pretty easily. The hardware is well-appointed, the interior is well designed and spacious, offering spaces to hang out and work. But the good bits end here. The food offering is painfully little and unsatisfactory. There is a bar but if I have to wait 15 minutes for someone to come back to man the bar… I would be better off in United or SQ lounges. The showers show their age – and even though the lounge jargon knew about it (as she later admitted), she did not disclose the problems with the showers beforehand. 

Unless you just want to sit somewhere quiet in Terminal 2, or want lots of carbohydrates, I advise you against this lounge.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s